Appointment Canceling Policy

At Mayama, we believe that every client deserves personalized attention and care. To ensure you receive the best possible service, we have set up an Appointment Cancelling Policy designed to guide you through your experience with us.

Does this sound familiar?

  • Personalized Styling Consultation: Transform your style with a tailored one-on-one session that delves into your hair aspirations and style choices. Together, we'll craft a perfect plan for your hair that fits your life. Schedule a pre-appointment meeting to shape your hair's new look!

  • Hair Assessment: Our stylists will conduct a thorough assessment of your hair and scalp condition. This evaluation helps us recommend the most suitable treatments and styles, ensuring the health and integrity of your hair is prioritized.

Scheduling Appointments

  • Booking Appointments: Reserve your spot online or by phone to ensure your preferred time and stylist, particularly during busy periods.

  • Confirmation: Upon booking, you'll get a confirmation email or text—please confirm your attendance to prevent schedule issues.

  • Cancellation and Rescheduling  -24-Hour Notice:Please give at least 24 hours' notice to cancel or reschedule your appointment, helping us serve waiting clients.

  • Late Arrivals:Arriving late may shorten your appointment to maintain our schedule for others, though we'll try to accommodate you.

  • No-Show Policy - Missed appointments without notice will resulkt in losing the $25 deposit.

  • Feedback and Suggestions -We value your feedback post-appointment to enhance our services for all clients.

Cancellation and Rescheduling

  • 24-Hour Notice: We understand that life can be unpredictable. If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice. This allows us to accommodate other clients who may be waiting for an appointment.

  • Late Arrivals: If you arrive late for your appointment, we will do our best to accommodate you. However, please note that your appointment may be shortened to ensure we stay on schedule for other clients.

  • No-Show Policy  - We value your time and appreciate when you value ours. If you fail to show up for your scheduled appointment without prior notice, will result in losing the $25 deposit.

  • Feedback and Suggestions - Your experience matters to us! After your appointment, we encourage you to provide feedback. Your insights help us improve our services and better serve our clients.

What Our Fantastic Clients Says

I had an amazing experience at Mayama's Braids, Weaves, and Locs! The atmosphere was welcoming, and my stylist, Kendra, was incredibly skilled. She took the time to understand what I wanted and offered helpful suggestions. I left with stunning box braids that I absolutely love! I’ll definitely be coming back for my next appointment!

Jessica T.

I recently got a sew-in weave at Mayama's, and I couldn't be happier with the results! The team was professional and attentive, making sure I was comfortable throughout the process. My stylist, Maya, worked her magic, and I received so many compliments on my new look. The salon is clean and stylish, and I felt right at home. Highly recommend!

Marcus R

Mayama's Braids, Weaves, and Locs is hands down the best salon I've been to! I went in for a consultation about starting locs, and the staff was so knowledgeable and patient. They guided me through the process, and I felt confident in my decision. I returned for my first loc installation, and it was a fantastic experience. I love my locs, and I can't wait to see how they evolve. Thank you, Maya​ma

Aisha M

Common Questions

Do I need an appointment?

We welcome both walk-in clients and reservations. Appointments allow us to dedicate sufficient time and ensure your barber is available when you arrive. Walk-ins are accepted based on availability. Wait times are typically less than 30 minutes for haircuts. Shaves and razor cuts may have longer waits due to time required. Call or book online to guarantee your spot!

What forms of payment do you accept?

We accept cash, all major credit cards, Apple Pay, and Google Pay. Tips for your barber are appreciated and traditionally given in cash. Please note we do not accept personal checks. You may also purchase haircut discount packages on our website.

What is your cancellation policy?

We kindly ask customers who have booked appointments online or by phone to notify us of cancellations no later than 24 hours prior to the scheduled time. No-shows or last minute cancellations take away spots from other clients and you will lose your $25 deposit. If you miss or cancel without notice on more than 2 appointments, we will require prepayment for future bookings.

Copyright 2025 . All rights reserved